Delivery Policy

Where We Deliver

Delivery must be to an address in the United Kingdom.

How We Deliver

As all products are handmade to order, Pink Hannah shall use its best endeavours to deliver standard items within 7 days. If you need an order urgently then please email Pink Hannah and we will do our best to help for fill your request.

If there is going to be a delay in delivery, Pink Hannah will advise the customer by email at the earliest opportunity. If, due to circumstances beyond the reasonable control of Pink Hannah, a product cannot be made after an order has been placed and accepted, then Pink Hannah will inform the customer by email and give them the option to select an alternative product to the equivalent value, or receive a full refund.

Delivery Charges

We make every effort to keep our delivery charges as low as possible. Whenever applicable, the total cost and details of delivery charges will be explained in full at the basket page before you commit to buy.

IMPORTANT: We do everything we can to meet the agreed delivery times. However, occasionally delivery times may be affected by factors beyond our control and therefore they cannot be guaranteed. We will inform you if we become aware of an unexpected delay.